Terms of Service (விதிமுறைகள்)

1. Acceptance of Terms (ஒப்பந்தம்)

By downloading, installing, accessing, or using the VelCraft mobile application, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue using the application and uninstall it from your device.

These Terms apply to all users of VelCraft, including free users and users accessing premium features.

2. Service Provider & Trader Information

VelCraft is developed, operated, and provided by DreamyDesk, a sole proprietorship business established in India.

For questions, complaints, or concerns regarding VelCraft, users may contact us through the support email provided above.

3. Intellectual Property Rights

The content provided within VelCraft, including but not limited to wallpapers, imagery, graphics, designs, application interfaces, logos, and software code, is protected by applicable copyright and intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable license to download and use available wallpaper content for personal, non-commercial purposes.

Unless expressly authorized, users may not reproduce, redistribute, sell, sublicense, commercially exploit, or claim ownership of any content provided through VelCraft.

Certain content may belong to third-party creators or rights holders and may be subject to additional licensing restrictions.

4. Prohibited Usage

You agree to use VelCraft only for lawful purposes. Prohibited activities include:

• Commercial redistribution, resale, or unauthorized distribution of wallpaper assets.
• Automated scraping, bulk downloading, or unauthorized extraction of media content.
• Reverse engineering, decompiling, or tampering with the application source code, except where permitted by applicable law.
• Removing watermarks, copyright notices, or ownership information from protected content.
• Attempting to bypass premium restrictions, subscription mechanisms, or security features.
• Using the application to distribute unlawful, harmful, or infringing content.
• Interfering with the security, functionality, or availability of the Service.

5. Premium Features & Payments

VelCraft may offer free and premium features. Certain wallpapers, collections, or additional functionality may require a subscription, payment, or completion of an advertisement-based unlocking process.

Subscriptions: Available subscription plans, prices, billing periods, and benefits will be displayed within the application or through the applicable app store before purchase.

Automatic Renewal: Subscriptions may automatically renew unless cancelled before the applicable renewal date, as specified by the relevant app store.

Cancellation: You may cancel subscriptions through your Google Play or Apple App Store account settings, depending on where you purchased the subscription. Uninstalling the application does not automatically cancel a subscription.

Refunds: Refund requests are handled according to applicable platform policies and mandatory consumer protection laws. Payments are generally non-refundable except where required by law or approved under the applicable platform's refund policy.

Advertisement-Based Access: Certain premium content may be temporarily unlocked by watching rewarded advertisements. Availability and unlocking conditions may change.

6. Advertisements & Third-Party Services

VelCraft may display advertisements through third-party advertising networks. Advertisements may appear in different formats, including banners, interstitial advertisements, rewarded advertisements, or other supported formats.

Third-party advertising providers may use certain information in accordance with their own privacy policies and applicable consent requirements.

We may also integrate third-party services for analytics, cloud storage, content delivery, and application functionality. These services may operate under their own terms and privacy policies.

7. Service Availability

VelCraft provides its services on an "as is" and "as available" basis. We aim to maintain reliable service but do not guarantee uninterrupted, error-free, or continuous availability.

We reserve the right to update, modify, suspend, or discontinue any feature, wallpaper collection, or part of the application, subject to applicable laws and existing contractual obligations.

Service availability may be affected by maintenance, technical issues, network interruptions, or circumstances beyond our reasonable control.

8. Privacy & Personal Information

Your privacy is important to us. Our collection, use, processing, storage, and disclosure of personal information are governed by our Privacy Policy.

Certain information may be processed to provide application functionality, maintain user accounts, deliver content, process subscriptions, display advertisements, maintain security, and improve our services.

Please review our Privacy Policy to understand how your information is handled and what rights may be available to you under applicable data protection laws.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DREAMYDESK SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR USE OF OR INABILITY TO USE VELCRAFT.

This includes service interruptions, content unavailability, device compatibility issues, or reliance on third-party services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer rights and protections.

10. Complaints & Customer Support

If you experience an issue with VelCraft, have a complaint, or require assistance, you may contact our support team.

support@velcraft.app

Please provide sufficient details about your concern so that we can investigate and respond appropriately. We will make reasonable efforts to address complaints within a reasonable timeframe.

11. Consumer Rights & Legal Protections

Nothing in these Terms is intended to exclude, restrict, or limit any mandatory consumer rights or legal protections available to users under applicable laws.

Where mandatory consumer protection laws apply, those rights and protections shall prevail over any conflicting provisions of these Terms.

Users in India, the European Economic Area, the United Kingdom, and other jurisdictions may have additional statutory rights under their respective consumer protection and digital services laws.

12. Termination

You may stop using VelCraft at any time. We may suspend or terminate access to the Service if you materially violate these Terms, engage in unlawful activities, or misuse the application.

Where reasonably practicable and legally required, we will provide notice before taking such action.

Termination does not affect rights or obligations that arose before termination or provisions that are intended to survive termination.

13. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

Updated Terms will be published on this page with a revised Last Updated date. Where required by law, we will provide additional notice or obtain consent before material changes take effect.

14. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of India, without prejudice to any mandatory consumer protection laws that may apply in the user's jurisdiction.

Any dispute arising from the use of VelCraft shall first be addressed through good-faith discussions between the parties. If the dispute cannot be resolved informally, it may be referred to competent courts or dispute resolution mechanisms having jurisdiction under applicable law.

Nothing in this section limits any statutory right a consumer may have to bring proceedings in their country or place of residence where such rights are provided by applicable law.

15. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect to the extent permitted by law.

16. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features or services, constitute the agreement governing your use of VelCraft, subject to mandatory rights and protections under applicable law.